Service model
Latency Path
A fixed sequence so web API latency work ends with maps and attribution rules your team owns—not a deck that expires when the consultant leaves.
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Signal — name the stuck latency question
We begin with one decision your team cannot settle: a disputed p95, an untagged route launch, or a retry loop nobody owns. Breadth stays intentionally narrow.
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Access — read-only by default
You grant temporary read access to timing exports, application traces, and relevant docs. Write access to production credentials is not required for audit or mapping work.
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Inventory — surface the contradictions
Routes, callers, versions, and dependencies are listed before recommendations. Shared tiles and silent retries appear here, not as a Friday surprise.
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Resonance — rank by shipping impact
Fixes are ordered by how much they change decisions you make this quarter. Cosmetic renames wait behind missing tags and unmatched wait.
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Handoff — artefacts stay with you
You leave with written maps, attribution contracts, and a walkthrough. We do not keep operating your stack unless you separately book the Latency Watch Retainer.
Ready to chart the next release?
Most teams begin with an API Latency Baseline Audit. If attribution fields already exist but journey budgets still disagree with hop timings, tell us which path and we will suggest Latency Budget Mapping instead.